Important update: Coronavirus (COVID-19)


Updated 06/01/2021

We sincerely appreciate your patience over the past year while we took precautionary measures to limit the spread of the coronavirus to keep our customers and employees safe.  Effective June 3, 2021 the Ohio Director of Health rescinded all Covid-19 health orders that apply to Fairfield Federal.  We will no longer require you to wear face coverings or socially distance while conducting transactions inside our lobbies.  Face coverings are optional for our staff as well.  While we are eager to return to “normal” we understand and appreciate any concern you may have about the transmission of the virus.  Please wear a face covering if you choose, regardless of your vaccination status.  Our staff will gladly wear a face covering if you wish for them to wear one while conducting your transactions. 

If you are feeling ill or have any symptoms of COVID-19 we ask that you do not enter the lobby for the safety of any unvaccinated customers or employees.  We urge you to conduct your banking using the drive-through service or you may access your accounts online with e-banking and our mobile application which allow you to conduct most of your banking needs at home, 24/7.  If you have not enrolled in e-banking you may do so on our website.

We continue to monitor the Centers for Disease Control, the Ohio Department of Health, federal, state and local governmental authorities for recommendations and advice.  We will update this page with any changes. 

Thank you for your ongoing patience and understanding during this trying time. 

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Updated 05/19/2021

We sincerely appreciate your patience over the past year while we took many precautionary measures to limit the spread of the coronavirus.  Effective May 14, 2021, the State of Ohio amended its health orders to require face coverings to be worn by all individuals who are not fully vaccinated in any indoor location that is not a residence.  In order for us to keep any of our unvaccinated staff and customers safe, we respectfully ask that you wear a face covering and maintain at least 6 feet of space between yourself and others while conducting business inside our offices, regardless of your vaccination status.

If you are feeling ill or have any symptoms of COVID-19 we ask that you do not enter the lobby for the safety of others.  We urge you to conduct your banking using the drive-through service or you may access your accounts online with e-banking and our mobile application which allow you to conduct most of your banking needs at home, 24/7.  If you have not enrolled in e-banking you may do so on our website.

We continue to monitor the Centers for Disease Control, the Ohio Department of Health, federal, state and local governmental authorities for recommendations and advice so that we resume normal operations in the safest manner possible.  We will update this page with any changes. 

Thank you for your ongoing patience and understanding during this trying time. 

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Updated 02/22/2021

OUR LOBBIES WILL REOPEN FOR BUSINESS ON MARCH 1, 2021

Effective March 1, 2021:  Our lobbies will reopen and we are prepared to resume all normal banking operations.  We sincerely appreciate your patience over the past couple months while we took precautionary measures to limit the spread of the coronavirus to help ensure the safety of our staff and customers.  In order to comply with the State of Ohio Public Health Order, all customers must wear a face covering while conducting business inside our offices and we ask that you maintain at least six feet of space between you and others.  It may be difficult for us to properly identify you while wearing a face covering so please bring your identification with you when you conduct transactions inside the lobbies. 

If you are feeling ill or have any symptoms of COVID-19 we ask that you do not enter the lobby for the safety of others.  We urge you to conduct your banking using the drive-through service or you may access your accounts online with e-banking and our mobile application which allow you to conduct most of your banking needs at home, 24/7.  If you have not enrolled in e-banking you may do so on our website.

We continue to monitor the Centers for Disease Control, the Ohio Department of Health, federal, state and local governmental authorities for recommendations and advice so that we resume normal operations in the safest manner possible.  We will update this page with any changes. 

Thank you for your ongoing patience and understanding during this trying time. 

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NOTICE OF TEMPORARY LOBBY CLOSURE

As an essential service provider, Fairfield Federal is committed to providing banking services to our customers throughout this trying time.  The health and well-being of our customers, employees and community is extremely important.  We have taken many precautionary steps to clean and sanitize our offices.  However, due to rising cases and community spread of Coronavirus COVID-19, we are taking additional precautionary measures to limit the spread of the virus and to minimize the risk of infection to customers and employees.

Effective Friday, November 27, 2020, we will temporarily limit lobby services to “by-appointment only” for essential needs such as safe deposit box access and mortgage loan services.  Branch office phone numbers can be found on our website:  www.fairfieldfederal.com and will be posted on our lobby doors.  You may also reach us at 800-650-0987.

Our drive-through services will remain open during regular business hours.  The Main Office has a walk-up window which is fully operational during business hours.  Night depositories are located at each office as well as ATM machines.

We urge you to access your accounts online with e-banking and our mobile application which allow you to conduct most of your banking needs at home, 24/7.  If you have not enrolled in e-banking you may do so on our website. Our telephone banking service is available 24/7 at 877-832-6800.

We will continue to monitor the Centers for Disease Control, the Ohio Department of Health and local governmental authorities for recommendations and advice so that we may reopen lobby services as soon as possible.  We will update this page with any changes. 

Thank you for your patience and understanding.  We are prepared to continue to serve you as best we can and hope to restore normal operations as soon as possible.

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WEST FAIR AVENUE OFFICE TEMPORARY CLOSURE

Effective November 4, 2020:  The health and well-being of our customers, employees and community is extremely important to us.  We are taking many safety measures to keep everyone safe from the COVID-19 Coronavirus.  Unfortunately, one of our employees tested positive for the virus.  This case is isolated to one employee and this employee is not believed to have had contact that would put any customer at risk.  As a precautionary measure, we are temporarily closing the West Fair Avenue Office.  It will resume full operations on Thursday, November 12, 2020.

Both the Main Office and the Pickerington Office are open and ready to serve you during normal business hours.  You may also access your accounts online with our e-banking services and mobile application which allow you to conduct most of your banking needs at home, 24/7.  If you have not enrolled in e-banking you may do so on our website. Our telephone banking service is available 24/7 at 877-832-6800.  ATM machines at all three offices will remain operational.

We are sorry for any inconvenience this may cause.  Thank you for your ongoing patience and understanding during this trying time.  

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OUR LOBBIES ARE OPEN FOR BUSINESS

Effective July 23, 2020: Our lobbies are open for all normal banking operations. We are taking many precautionary steps to clean and sanitize our offices to limit the spread of the COVID-19 (Coronavirus). While conducting transactions inside our lobbies, we ask that you maintain at least 6 feet of space between you and others. Hand sanitizer is available for use at each office.

Ohio’s Interim Director of Health has issued a public health order requiring face masks to be worn in any indoor location that is not a residence.
Therefore, all customers entering our lobbies must wear face coverings. It may be difficult for us to properly identify you while wearing a face covering so please bring your identification with you when you conduct transactions inside the lobbies.

If you are feeling ill or have any symptoms of COVID-19 we ask that you do not enter the lobby for the safety of others. We urge you to conduct your banking using the drive-through service or you may access your accounts online with e-banking and our mobile application which allow you to conduct most of your banking needs at home, 24/7. If you have not enrolled in e-banking you may do so on our website. Our telephone banking service is available 24/7 at 877-832-6800.

We continue to monitor the Centers for Disease Control, the Ohio Department of Health, federal, state and local governmental authorities for recommendations and advice so that we continue normal operations in the safest manner possible. We will update this page with any changes.

Thank you for your ongoing patience and understanding during this trying time.